Fitnethix · with Jean Pierre Fux

A coach can only be in
one gym at a time.

A professional bodybuilder was coaching the world from a WhatsApp inbox. This is the product that let his method reach 500 people at once.

The problem

Coaching does not scale.

One trainer, one inbox, hundreds of people.

I owned

All of it. Sole designer.

research · IA · UI · design system · dev handoff. One designer, with a PM and engineers.

I built

Two sides, one method.

a client app, and the console his whole practice runs on

Today

500+ clients.

30+ trainers · live on Google Play

The principle everything answers to

A coach's attention belongs on the athlete, not on the software.

Every screen that follows exists to take work off him: remembering, repeating, chasing, retyping. He keeps the judgement. The product does the admin.
1

It all lived in one inbox.

Plans, progress photos, macros, injuries, payments. Every client, every day, in the same place he talked to his family.

💬 Coaching, before FitnethixWhatsApp · 200 unread

📄 week4-plan-hugo-FINAL-v2.pdf

Coach, this exercise is paining my lower back. Should I skip?9:14 am

Which one? Send photo of the plan again11:40 am

📸 IMG_20220324_074512.jpg

Also I ate rice today, is it ok?1:02 pm

Scroll up two months to find the last measurement.

Nothing was searchable A client's history was a scroll, not a record. Progress photos were buried between voice notes.
Nothing was safe Injuries were mentioned once, in a chat, months ago. The next plan could not remember them.
Nothing could repeat Every plan was typed fresh. The same programme, rewritten for the hundredth person.
2

Ten questions before
a single rep.

Most apps drop you straight into a workout. You cannot program for a body you have not asked about. Tap a question to see it.

Personalise your fitness: male or female Goal question: build muscle, lose weight, keep weight Age question Height question Weight question How many times per week you workout Injury question Allergy question Diet preferences: standard, vegetarian, vegan, pescatarian, gluten free How many meals per day you prefer

One question per screen, with a progress bar that never lies about how much is left. Two of the ten exist purely to keep people safe.

3

Asked once. Remembered
where it matters.

The most important thing a client says is the thing that could hurt them. So it does not stay in onboarding.

What I saw

The most dangerous thing a client ever says is something they mentioned once, in a chat, four months ago.

→
So I designed

Safety data is asked once, then follows the client. It sits beside the sets, not in a form nobody reopens.

He cannot forget an injury, because the screen will not let him.

4

His method, written once.

The planner is the whole business model. Build a programme, save it as a template, load it for the next person and adjust. Expertise that repeats without being retyped.

Workout planner with sessions, sets, reps, rest, and template controls
What I saw

The same programme, typed again for the hundredth person. His expertise was being spent on repetition, not on judgement.

→
So I designed

Write the method once, save it, load it, adjust for this body. The repetition became a button.

One coach. Five hundred athletes. No plan typed twice.

5

Designed for one free hand.

The reason this is two products and not one.

What I saw

Nobody plans a twelve week programme on a phone. And nobody trains at a desk. Two postures, two completely different jobs.

→
So I designed

A desktop console for planning, and a phone shaped for forty seconds of rest: sweaty fingers, propped phone, bad gym light.

📱 The video turns sidewaysFull screen, landscape, the exercise filling the frame. Nothing else competes.
👍 Controls sit under your thumbsFive big circles along the bottom edge: back, list, play, sound, next. The play button is the biggest thing on screen.
✅ Logging is one tap“I ate this” on a meal, a tick on a set. Nobody types in a gym.
The exercise player, full screen landscape, with large circular controls along the bottom

Between sets, the app asks for one thumb and no reading.

6

And a console his
practice runs on.

Coaching at this scale is a business, not a gym. So the console carries the parts nobody puts in a fitness app.

Leads pipeline with statuses
Client detail with progress chart, photos, notes and reminders

Enquiries are a pipelineNew lead, contacted, offer sent, won, lost. A coach's month depends on this screen.

Progress is evidence, not a numberThe weight chart sits beside dated photos, notes and reminders. He looks at people, not rows.

The console chases people, so he does not have to.

And the ones I got wrong first

v1 asked all twelve questions on one long form.→People quit halfway. One question per screen finished.
v1 gave the trainer a feed of client updates.→He wanted a to-do list. Reminders replaced the feed.
7

What changed.

No percentages. Only what can be counted.

500+athletescoached through the app
30+coachesworking inside the console
10questionsasked once, before rep one
1systemreplacing a WhatsApp inbox

A trainer's method stopped living in his phone, and started living in a product.

Client app live on Google Play. Console live, private to the coaching team. Screens carry sample data.

8

Live, in gyms.

Built with a professional bodybuilder whose name is on the product, shipped with a PM and engineers, and used every day by people who never met him.

The client home screen: today's plan, weight progress, measurements

Hello Hugo. Today's session, waiting.