CCMC · Coimbatore City Municipal Corporation
A city does not fit
on a screen.
Thirteen departments, five zones, a hundred wards. This is the dashboard Coimbatore's officials run their city on, and how I gave it a spine.
See the whole city.
One place, for every level of officer.
All of it. Sole designer.
research · IA · UI · design system · dev handoff
One spine.
zone → ward → asset → conversation, across 13 departments
Deployed.
in daily use by officials across Coimbatore
It started with a question
nobody could answer.
Simple questions about the city took days, because the answer lived in four offices, three registers and someone's phone.
One question, as observed
“How many roads in North Zone are still half built?”
Three jobs, one login.
I sat with officers at multiple levels and asked one thing: what can you not see today?
Needs the exceptions in five seconds. Which zone is behind, where money sits unspent, what changed since yesterday.
Needs his wards and his roads. Status, funds, contractors, and a way to answer “what is happening there?” without driving there.
Needs their department across every zone. Schools, drains or streetlights, compared side by side.
How do you structure a city?
The one decision everything else hangs on. Tap the tiles.
From the whole city to
one pothole. Four clicks.
This is the spine. Walk it yourself.
The city, at a glance. Thirteen departments. Money allocated, spent and balance across five zones.
The last level is a person.
Design the grammar once.
Every department inherits it.
Roads
Education
Same spine, different nouns. That is what made thirteen departments buildable.
Nobody was ever going to be trained.
Government software gets handed over, not taught. So it borrows habits people already have.
Every screen says where you are: Roads, North Zone, Ward 1. Nobody gets lost in a city.
Because that is where this conversation lived yesterday. Zero learning curve.
Columns match the paper registers clerks already keep. The screen is just a faster register.
What changed.
No percentages here. Only what can be counted from the product itself.
One architecture, repeated. Every department kept its own work, and the city finally had one place to look.
Counts taken from the shipped product. Screens carry mock data.
Live, in the commissionerate.
Deployed and used by officials across Coimbatore. Handed to engineers by me, with the design system to grow on.
Client: Coimbatore City Municipal Corporation, Tamil Nadu Government.